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Dear
Valued Claimant,
It
is with pride that we present the Claim
Tracking System, known simply as CTS.
This on-line facility is designed specifically
to assist you in your queries and concerns
about the status of your tax credit applications.
The
key benefits of this ambitious project
are its pertinent features and quick access.
CTS will not only generate the much needed
transparency but would also bring governance
to your end. With just a click, you can
track the progress of your claims and
double check the details-anytime, anywhere.
It is password protected so only you and
your authorized personnel can access the
status of your claims.
It
is bringing the Center and its operations
to your very hands. It aims to discourage
fixers and facilitators from meddling
in the guise of fast tracking your papers.
It is to create an honest, uncorrupted
and effective communication between you
and the Center.
Indeed,
we recognize the value of efficiency.
It is to this light that we have incorporated
a feedback mechanism in the CTS system
where you can air out your other concerns
on-line.
From
the new administration, may you find the
CTS project as exciting as we do. You
have our commitment that this is just
one of the radical and positive changes
that we are undertaking to instill the
highest level of integrity and efficiency
in our system.
CTS
will not just be a ready vehicle where
you can inquire the status of your claims
at your own convenience. In a larger sense,
it will be our own instrument in monitoring
the performance and productivity of our
team.
During
the initial stages of this ambitious project,
CTS will cover claims under the Investment
Incentives Group. By the first quarter
of year 2001, however, CTS will incorporate
claims under the Duty Drawback and the
Tax Revenue Group.
This
claimant guide will not only take you
step by step through the various functions
of the CTS but would also hopefully capture
your other queries about the CTS procedures
and guidelines.
Enroll
and access your CTS now and be a part
of this new Center. Not only that you
will enjoy its convenience, you will also
take active part in our trek to overall
access.
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